BTEC First Diploma in Business

Unit 1 Exploring Business Purposes
This unit will help learners to begin to understand the business world, with all its complexities and differing interests. It introduces learners to the range and variety of business activity to be found in their local community and at national, European and global levels. The unit enables learners to discuss their understanding and knowledge of businesses in their local environment. This unit begins to develop learners’ knowledge and understanding of the importance of businesses and how they operate. Learners will be able to explore business purposes and relate this to different types of ownership.

Unit 2 Developing Customer Relations
This unit will develop and broaden the learner’s understanding of customer service in different businesses. Learners will develop their knowledge and understanding of customer needs and expectations, as well as being able to identify a wide range of different types of internal and external customers.

Unit 3 Investigating Financial Control
This unit looks at the financial aspects of running a business, starting with an investigation into the types of costs that different businesses will incur. This is followed by exploring how the sale of products or services generates revenue to give the learner the basis upon which they can develop their understanding of profit.

Assessment
This unit takes the form of a project which is set by the exam board and is externally assessed. The other units are internally assessed with a portfolio of evidence produced for each unit, which matches the assessment grids.

Additional Information
A BTEC First Diploma gives a good preparation both for employment and more advanced courses such as A Level Business, but you should have a merit to progress to level 3.